Privacy is very important to us.  In order to process your request, we must know basic contact information such as your full name, mailing address, e-mail address, and method of payment; however, all required information is kept internally and is never shared with third parties.

 

We extend no guarantee beyond that supplied by the manufacturers, and imply no warranty as to the merchantability or fitness for a particular purpose of any item.  The liability of Beginningsprouts is limited to the purchase price at the time of shipment.

 

If at any time for any reason you are not satisfied with the merchandise you have received, contact us, follow the instructions indicating whether you want the product replaced or exchanged, purchase price refunded, or receive a Beginningsprouts gift certificate. 

• Cut out and complete the 'Return Form' from the 'Order Slip.'
• Pack the merchandise and return form in a well-sealed shipping box, in the original package, if possible.
• Complete and attach the provided 'Return Label' and ship by your chosen method.  The customer is responsible for return shipping charges.
• Inform Beginning Sprouts of your actions of exchange, refund or certificate.

If you paid for your Order by credit card, a credit will be issued and appear on your billing statement.

 

Claims due to shipping damage must be filed with the carrier within 48 hours of receipt of goods.      

 

Our customer service email address is customerservice@beginningsprouts.com.